We understand that plans can change. To avoid losing your class credit, please cancel:
– Reformer Pilates group classes: at least 12 hours before class time
– Yoga & Mat Pilates group classes: at least 4 hours before class time
– Private Sessions: at least 24 hours in advanceLate cancellations, no-shows, or arriving more than 5 minutes late will result in the loss of the class credit, with no refunds or replacements.
Studio Cancellations & Minimum Attendance
We aim to run all scheduled classes; however, the studio reserves the right to cancel a class in the following situations:
A) Instructor or operational reasons
If The Studio Estepona needs to cancel a class due to instructor availability, technical issues, or operational reasons, all clients enrolled in that class will receive their credit returned automatically, and will be notified as early as possible by email or SMS.
B) Minimum attendance requirement
For group classes, a minimum of 2 participants is required.
If only one client is booked in a group class, the studio may cancel the class.
In this case:
- You will be notified at least 3 hours before class time.
- Your class credit will be fully returned to your account.
- No penalties apply.
We appreciate your understanding, as this helps us maintain the highest quality of instruction and class experience.